we work on a project from conception through realization
to design a product that will return optimum results

Planning and management are the keys to success since each story is different and makes different demands on the design process. Also, by its very nature, information design draws on competencies rarely possessed by single individuals, which is why we generally work on products in teams of specialists. Our teams work closely with our clients to understand, manage, and tell clear stories. We take our cues from your needs and the demands of your users. We manage to find ways for you to say what needs to be said.

When we enter into an agreement with a client, we offer to do some of all of the following. This list has been optimized for a large-scale electronic archival project using server-side technology and an internet interface. It may take other forms when discussing print or other media. It also may be scaled back depending on personel already in place on site.

• We draw up the initial project plan;
• We interact with management, project team members, supporting staff, and administrative staff;
• We interact with outside vendors, clients, and other project managers and staff with the organization;
• We initiate project implementation, continually monitor progress, review interim objectives or milestones, make course adjustments, and continually monitor all project resources;
• We manage the project team, supervise project team members, delegate tasks in writing, review execution of tasks, provide feedback, and delegate new tasks;
• We identify opportunitie, identify problems, devise appropriate adjustments, and stay focused on the desired outcome;
• When necessary, we handle inter-team strife, minimize conflicts, resolve differences, instill a team atmosphere, and continually motivate team members to achieve superior performance.

To this end, the manager must meet with the team every week to
• look at the relationships between structure and content;
• listen to recommendations;
• help to facilitate change(s);
• revise the plan if and when necessary
• prepare interim presentations for management, receive input and incorporate it where and when necessary, review results with project staff, and make still more course adjustments;
• work at promoting the project.